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Help · Last updated September 10, 2026

Where did my shop settings go?

The settings did not disappear. They moved into Shop, which is now the place to manage the storefront and the way customers order from you. Open Shop from the desktop rail or mobile navigation, then choose the group and row below.

Key takeaways
  • Shop groups settings by the task you need to finish.
  • Products and Drops stay in the main navigation.
  • Support is a real person if you need a hand.

Find the setting you need

If you used to look for…Open this now
Design, colours, cover, or stickersShop → the storefront preview → Design
Shop name, about, city, or shop typeShop → Your shop → Shop details
Confita link, QR code, or custom domainShop → Your shop → Share
Delivery zones, pickup locations, pickup hours, or unavailable datesShop → How you sell → Delivery & pickup
Questions asked on every orderShop → How you sell → Order form
WhatsApp or another reply channel, card payments, or manual payment methodsShop → How you sell → Contact & payments
Coupon codesShop → How you sell → Coupons
Revenue and paid-order totalsShop → Insights → Sales
Customer historyShop → Insights → Customers
Published and hidden reviewsShop → Insights → Reviews
Help and contactShop → Account → Support
Language, account, and planShop → Account → Account
Your regular productsProducts in the main navigation
A dated, limited releaseDrops in the main navigation

Payments and other changes

For a Stripe account created by Confita, real card checkout becomes available once you have paid your first plan invoice. During a trial, Review paid plan shows the actual amount, currency, and billing interval before you choose to pay early. Your manual payment methods remain available. New Confita Pay accounts start with a seven-day payout hold; automatic payouts begin after a clean risk check, and Stripe verification and bank timing still apply.

The old Business or More area has been replaced by this grouped Shop landing. The names of the tasks are familiar, but they are now arranged under Your shop, How you sell, Insights, and Account. The storefront preview is the entry point for Design, so you do not need to look for a separate design row.

The preview also has quick actions. Copy link copies the current shop or preview link. View shop opens the public shop when it is live. Before launch, the same action is labelled Preview. If your shop is not open yet, you may also see Start your free week.

Products and Drops are intentionally outside Shop. Use Products for the regular catalogue. Open a product and use Set up to reach Pricing & options, Add-ons & questions, Availability & inventory, or Category. Use Visibility to publish or hide a regular product. Use Drops for a dated release with its own product copies, quantities, pickup windows, order cutoff, and publishing status.

On desktop, Manual order stays in the left rail. On Today, the same action appears as a compact button. It opens the manual-order screen for orders you took elsewhere.

You do not need to rebuild your existing shop. If a row is missing, the label is not what you expected, or a saved value does not appear, email hello@confita.app with your shop name, language, and the task you were trying to complete.

See it in Confita

The updated workspace, shown with a practice shop. Open your shop to follow along, or contact us if a setting looks different.

Confita Find your settings

Your shop

Pick up where you left off

Your products, orders and design are right where you left them.